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About Us This web site is owned and operated by Craftynotions Ltd trading as craftynotions.com. We are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Craftynotions Ltd
Unit 2 Jessop Way Newark NG24 2ER United Kingdom
Phone: 01636 700862
Fax: 01636 700862
Email: enquiries [at] craftynotions [dot] com
VAT Registration No. GB 829 1378 08
Registered in England & Wales No.5883876 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from from overseas, place your order and your card company will convert the transaction to your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
We also accept payment by PayPal.
For Registered Bona Fide Educational establishments we will send an invoice with the order. Please do not use this option if you are not registered as it will not be processed.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling UK Orders: Standard Post and Packing is charged at £3.50 for orders under £40 in value. Orders over £40 are carriage FREE. Orders are shipped by Royal Mail or courier at our descretion. If you wish to specify courier delivery, you can do so during the checkout process. A charge is made for this which is shown in your basket.
International Orders: Post and Packing is charged dependant on weight and destination. Actual amount is shown in the basket after address details are added. |
Delivery Schedule We aim to deliver your order right away. We will normally send your order to you within 2 business days. International orders are generally received in under 10 days.
You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For UK or EU orders, VAT is included at the prevailing rate. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01636 700862 (International +44 01636 700862) or fax us on 01636 700862 or write to us at Unit 2 Jessop Way Newark NG24 2ER United Kingdom |
Privacy Policy Craftynotions Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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 | Best Sellers Craftynotions Craft Glue £3.74 An excellent all-round glue which dries quickly. Drying clear, it gives a good strong bond. Suitable for gluing different surfaces together, eg paper to plastic, etc.
Although it is a liquid glue, unlike PVA, it is not a wet glue. Its dry nature makes it perfect for gilding techniques.
find out more 150g C/T Jewel Enamels Diamond Clear Craftynotions Double Sided Adhesive Sheet (4xA4) £4.00 Craftynotions' double sided adhesive sheet is ideal for use with Gilding Flake, being very thin, it gives a minimal 'lift' - the added height it gives the surface of your work. It has a good level of adhesion suitable for most tasks, but not as much as ultra-high adhesive sheets, which tend to be too sticky for use with Gilding Flake.
find out more CN52 Craftynotions Acrylic Wax 50ml Needle Punch Foam (small) Fusible Film Crystal Pearl (2m x10cm) £2.95 Hot Fix Fusible Film.Angelina in a sheet! Can be intermixed with Angelina and Crystalina.
find out more
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